Do I keep my customers and data?
Short answer
Yes — your customers and data are yours. PlateTicket is your own storefront, not a marketplace that sits between you and your buyers. You build a direct relationship: customers order from your branded link, and their details belong to your business. There's no middleman renting you access to your own audience, and you're never locked in — you can take your customer list with you. Owning the relationship is one of the biggest advantages over delivery apps.
Your storefront, your audience
Every order comes through your branded page, so repeat customers are yours to keep and re-engage — not a marketplace's to upsell to competitors.
No lock-in
You can export your customer records and leave whenever you want. Owning your data is the opposite of the marketplace model — see avoiding marketplace commission.
Direct relationships build loyalty
Because you own the relationship, you can bring customers back with your next drop — repeat business at full value, no commission.
Frequently asked questions
Do I own my customers with PlateTicket?
Yes. PlateTicket is your own storefront, so the customer relationship and data belong to your business — not a marketplace in the middle. You can re-engage repeat buyers with your next drop and export your list whenever you like. There's no lock-in.
Can I export my customer list?
Yes. Your customer records are yours to export and take with you — PlateTicket doesn't hold your audience hostage. This is a core difference from delivery marketplaces, which own the customer relationship and limit your access to it.
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