How to set up pickup ordering and time slots
Short answer
To set up pickup ordering: define one or more pickup windows for your drop, optionally cap each time slot so arrivals are spread out, and let customers choose a slot at checkout. Each order gets a pickup time and a QR or name for check-in, and you work from a pickup manifest ordered by slot. Time slots turn a chaotic pickup into a smooth, on-time handoff — no crowd all arriving at once.
Create pickup windows
Set the date and time range customers can collect. You can run a single window or several across a day.
Cap slots to smooth the rush
Limit how many orders land in each slot so you're not swamped at one moment. It keeps food fresh and the line short. See handling a rush.
Check in fast
Each order carries a pickup time and a QR/name. Scan or check off on a manifest sorted by slot for a quick, accurate handoff.
Frequently asked questions
How do I offer pickup time slots for food orders?
Create pickup windows on your drop and optionally cap each slot. Customers pick a time at checkout, and you get a manifest ordered by slot with a QR or name for each order. This spreads arrivals out so pickup stays fast and food stays fresh.
Can I limit how many pickups happen at once?
Yes. Set a per-slot capacity so only so many orders fall into each pickup time. It smooths the rush, keeps your line short, and prevents a pile-up of customers all arriving at the same moment.
How do customers check in at pickup?
Each order has a pickup time and a QR code or name. You scan the QR or check it off a pickup manifest sorted by slot, then hand over the order and mark it picked up — quick and accurate, even at a busy window.
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