How to offer local delivery for a food business
Short answer
To offer local delivery, add delivery zones and a delivery fee you control to your ordering page, and let customers choose delivery at checkout. You keep the customer relationship and the full order value — unlike a marketplace that takes 15–30% per order and owns your customer. Offer delivery alongside pickup on any drop, set a minimum or a zone-based fee, and fulfil with your own driver or a local courier. It's delivery on your terms, commission-free.
Set zones and fees you control
Define the areas you deliver to and a fee (flat or by zone). You decide the rules — no marketplace pricing you against yourself.
Delivery + pickup together
Offer both on the same drop; customers pick at checkout. Delivery is available on paid plans alongside pickup ordering.
Keep your margin and your customer
Commission-free means the order value is yours minus card fees, and the customer is on your list — not a delivery app's. See avoiding marketplace commission.
Frequently asked questions
How can a small food business offer delivery without DoorDash?
Add your own delivery option to your ordering page: set the zones and fee you control, let customers choose delivery at checkout, and fulfil with your own driver or a local courier. You keep the full order value and the customer relationship instead of paying a 15–30% marketplace commission.
Can I charge a delivery fee?
Yes. Set a flat delivery fee or vary it by zone, and add a minimum order if you like. Because there's no marketplace cut, the delivery fee and order value are yours minus standard card-processing fees.
Do I need my own drivers for local delivery?
Not necessarily. Many small sellers deliver themselves within a tight zone or use a local courier per run. PlateTicket handles the ordering, zones, fees, and delivery details; how you physically deliver is up to you.
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